Some people shouldn't be allowed to have children

Let me paint you a scene- me, the other pool manager, and my assistant manager are sitting in our boss's office yesterday (she's out of town, it's easier to work in there). It's recreational swimming going on outside, and a parent comes in with her child in tow. This may not be word for word, but as close as I remember it. Parent: I need to speak to a manager. Other manager: Yeah, how can I help you? Parent: She's *pointing at child* been down the slide five times today and now she's been denied. Other manager: Does she come up to the bottom of the yellow tape? Parent: No, but she's been down five times already, you've already broken the rules. Other manager: I'm sorry, that was a mistake, she can't go down the slide. Parent: No, she needs to go down the slide. That lifeguard over there and the other one let her do it. Other manager: Can I explain to you... Parent: *cutting her off No, you can't f*ing explain, she's upset now when she's already been down the slide five times. *after a brief pause* And don't f*ing tell me not to use that language, it's in the f*ing dictionary. Other manager: M'am, I'm going to need you to leave the facility. Parent: You're going to get a f*ing lawsuit for negligence. Other manager: Okay, but I need you to leave now. They proceed to go back and forth on the topic of her leaving, the parent simultaneously arguing the mutually exclusive points that we should let her short child on the slide and that she's going to sue us for negligence for allowing her short child on the slide. She also says that she's going to go get the two lifeguards that did let her ride and we "have to fire them, right now." In the next breath, she says she's going to drag her child up there and put her on the slide, the same offense we're supposed to fire them for. Then at one point, the parent asks why she has to leave, and the pool manager tells her that she's becoming angry and violent, the parent turns to the child and asks her (still in her arguing voice) "am I being violent?" What's the kid supposed to say, yes, mommy, you're being mean and angry? People like that shouldn't have children. Unfortunately, that child will probably either behave just like her mother when she grows up or rebel against her parents so fervently that she messes up her own life. So then she goes and gets her husband, and they're talking to our coordinator at the front counter, where he argues negligence for letting her ride in the past, while she's simultaneously arguing we need to let her ride. Maybe we should have pit the two of them against each other and see who convinces whom the other way? Now, I do understand being upset about something like that. However, if a clearly posted safety rule is in effect, I'd approach management on more of a "you know, these two employees are obviously not doing their jobs if it's a safety regulation, please speak to them about it" kind of way. Maybe even ask for my money back if that's the reason we came, but if you go to Disneyland and you're not tall enough for Space Mountain, you don't get your money back... you go to the short people attractions. It's not like either and theme parks or at my pool you didn't know you'd not be able to go on, the height requirement is clearly posted at the front counter at the spot where you have to wait before going to the register. It's also on the back of the numbers we give you while you're in line, and in two locations at the bottom of the slide. The actual measuring tape line is in two places at the bottom and four places at the top. Some people... grrrr. Then later in the day, we had a parent come to the guard room to return a life jacket, and reminds her son "what do you say?" The kid, shorter (and hence probably younger) than the too-short-for-the-slide kid, says thank you to the lifeguards for letting him borrow the life jacket. I say we re-assign the girl from the first family to this second family. =P